Admin Operations Reference

Reference for the administrative surface of a hosted explorer.

Most operations on an EaaS instance are performed by the OpenScan.AI team on your behalf. This page documents what exists, what you can do yourself, and what to request.

Self-service operations

Things your team can do any time without a ticket:

API keys

Create and revoke instance-level API keys for your own tooling from the account page. Keys raise rate limits; they don’t grant admin powers. See API Keys & Rate Limits.

Health and status checks

Terminal window
# Indexing health
curl https://explorer.yourchain.org/api/v2/main-page/indexing-status


# Chain stats (liveness)
curl https://explorer.yourchain.org/api/v2/stats


# Interactive API docs
open https://explorer.yourchain.org/api-docs

Watchlists and monitoring

Use account watchlists with webhooks to monitor network-critical addresses (bridge contracts, sequencer/foundation wallets). See Alerts & Webhooks.

Request-based operations

Submit through your support channel; typical turnaround is a few business days.

OperationWhat to provide
Branding updateNew assets per Branding
Domain changeNew hostname + DNS control
Token list curationContract addresses, icons, project URLs
Scam/abuse flagContract address + evidence
Feature toggleWhich feature, desired state
Usage reportTime range, metrics of interest
Rate-limit adjustmentExpected traffic profile

Emergency operations

For urgent issues — explorer down during your launch, a scam token trending on your network, a security incident:

  1. Contact your dedicated support channel immediately (response times per your service agreement).
  2. Include: what you observe, when it started, and impact.
  3. For chain-side incidents (halted chain, consensus issues), the explorer reflects chain state — coordinate with your validator/node operators first.

Data retention and export

  • Full indexed history is retained for the life of the service.
  • Bulk exports (e.g. full transaction history for analytics) can be arranged as a one-off or recurring job through support.
  • If you ever migrate off the service, a final database export can be provided to bootstrap a self-hosted instance.

Compliance and access control

For private deployments:

  • UI and API access can be restricted by VPN, IP allowlist, or SSO — configured during onboarding.
  • Audit logs of administrative actions are available on request.

Change management

  • Managed upgrades are applied continuously; breaking changes are announced in advance.
  • Your changes (branding, domains, toggles) are staged on a preview environment for approval before production.
  • Incident history for your instance is available through your support channel.
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Common Tasks Supported Networks